Bridging Between Candidates and Clients
Network Management

WHAT WE DO

We deliver end-to-end IT Consulting and outsourcing services that allow clients to achieve both quick wins and long-term results. Our talented professional’s help our clients to define the strategies, evaluate, design, develop and implement the systems and processes to achieve their IT goals. Globespan Consulting will leverage their industry insight to evaluate your current IT infrastructure, processes, and skill sets, and provide insight into your organization’s strategic and tactical needs, and deliver a efficient roadmap to your IT infrastructure based on your budget.
     

WHAT WE OFFER

  1. Virtualization
    Vmware Vsphere, Microsoft Hyper-V, Citrix Xen Server, Red Hat Enterprise Virtualization (RHEV)
  2. Microsoft Technologies
    Exchange 2007/2010, SCCM, SCOM, Lync
  3. Technical support
    Windows & Linux Platforms
  4. Disaster Recovery
    Symantec Backup Exec, Symantec Netbackup
  5. Datacenter monitoring
    HP Sitescope, Open NMS, Nagios
  6. Antivirus Technology
    Symantec Endpoint, Mcafee, Kaspersky
  7. Networking
    Structured Cabling, Network Layout, CISCO Switch, CISCO Router, CISCO Firewall
     

SUPPORT

Our support plans include telephone access to our Technical Support organization and a variety of other support services. The level of support your business requires will determine the plan that best fits your needs.
For customers using Globespan products in deployment, we offer Standard and Enterprise Plans. Specific features of these plans are highlighted in the table below:
Enterprise Support Standard Support
24 x 7 Telephone Support Telephone Support (Normal business hours)
E-mail & chat support (Normal business hours) E-mail & chat support (Normal business hours)
On-site Support On-site support (Chargeable)
Remote Administration Remote Administration (Chargeable)
Remote diagnostics (initiated with client authorization only) Remote diagnostics (initiated with client authorization only)
Response Time (SLA) = 1 Hour Response Time (SLA) = 4 Hour
Migration/Upgrade Services N/A
Proactive, periodic monitoring N/A